Support Specialist – Financial

As a Support Specialist in Finance you will have the opportunity to contribute to our on-going success by delivering quality and timely services during and post implementation of our products to our customers for all project deployments.  This position provides first line support to our customers and provides the opportunity to learn new technologies and enterprise applications in delivering better service to our government customers.

Main Responsibilities:

-      Provide timely and accurate response to customer requests.

-       Analyze customer issues and requirements and facilitate solutions.

-       Analyze business requirements and tailor software solutions using FreeBalance software.

-       Learn and understand clients’ environment and assist with utilizing the product to the full potential.

-       Act as primary support specialist contact for the client during deployment and post-implementation needs.

-       Collaboratively develop and deliver functional training to clients

-       Provide support in proposals

-       Provide feedback to Sales, Product Management and Development on future product requirements based on interaction with clients

-       Develop new or modify existing custom solutions, including forms and reports

Education and Experience:

-      University degree in Business Administration, Computer Science, Finance or Commerce with a minimum of 3 years’ experience.

-       Demonstrate previous experience supporting customers for translating business issues and providing solutions.

-       Previous experience and knowledge of government budgets, processes and workflows.

-       Experience in using Windows Operating Systems and other productivity tools such as MS Office Suite

-       Strong presentation skills and ability to interface with various levels of stakeholders.

-       Knowledge and or background with ERP systems is considered an asset.

-       Knowledge of database and application servers will be considered an asset.

-       Previous working experience with Governments is considered an asset

-       Ability to read, write, speak English fluently.

-       Ability to speak French is considered an asset

-       Ability to relocate and travel

This is a full-time position supporting Africa customers.

Salary will be determined upon discussion.

To apply for this position, please send us an email at hr@freebalance.com with your cover letter and resume.

TeleTech is now hiring.  Join our team of upbeat, friendly Customer Service Associates.

 

If this describes you …  

·        Customer-service oriented

·        Outgoing & Kind

·        Passionate & Motivated

… then, APPLY TODAY!

                          

Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you.  TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customer's needs first. 

                                                  

In this position, you'll be fielding questions from customers of Fortune 500 brands.  You'll be assigned to an account and have full training on the product or service which you'll be assisting customers with.  As a Customer Service Associate, you get to hear the satisfaction from your customer after you've been able to help them get the most out of their products or services.     

 

Become a Member of the TeleTech Team

 

TeleTech has a 30-year history of hiring great people just like you!  In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily.  Its people just like YOU that make TeleTech a great place to work. 

 

What we offer:

 

And here's the important stuff…  TeleTech provides our associates with:

 

·        Competitive salary + bonuses

·        Advancement and Career Opportunities

·        Tuition Reimbursement & Retirement Savings

·        Employee Rewards and discounts

 

What we're looking for: 

 

Motivation, Passion, Integrity.  Those are just some of the attributes valued at TeleTech.  Of course, there are some other requirements too.  These include:

 

·         High School Diploma or equivalent

·         6 months or more of customer service experience

·         Competency using Microsoft Windows

·         Exceptional Communication & Verbal skills

·         Ability and desire to excel in a fast-paced work environment. 

 

Ready to step up? Let's get started!

If you are interested then take the next step and apply by clicking on the link below.  (If the link does not work then please copy and paste the link into your browser window.

https://teletech.taleo.net/careersection/4/jobdetail.ftl?lang=en&job=00K0Y&src=JB-19544

 For more information on the world of opportunity that awaits you at TeleTech visit our recruitment website at www.teletechjobs.com

REQUIREMENTS:



Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor's/College Degree in Computer Science, Information Technology or any related field.

College undergrads (at least 2nd year completed) are also accepted.

Must have EXCELLENT English communication skills.

Call Center Experience is an ADVANTAGE but NOT REQUIRED!

Must be willing to work night shifts/shifting schedule, weekends and holidays.

Must be willing to work in Alabang

Must be willing to start IMMEDIATELY!

Fresh graduates/Entry level applicants are encouraged to apply.

Full-Time positions available.


 

Offers COMPETITIVE SALARY and GOOD BENEFITS
also provides PROFESSIONAL GROWTH
and development for successful applicants.

Interested applicants may send their resumes to elaine_candelaria@ymail.com
with "JOB_TSR" in the subject line.
You may also apply by texting "JOB_TSR_[fullname]"
to 0917-8816720 and we'll contact you for one day process schedule.

Walk-in applicants will also be processed immediately. Please look for Elaine at JOHN CLEMENTS CONSULTANTS INC. Jobstore, 3F Wellness Lane, Festival Mall, Alabang (Mondays-Fridays,10am-2pm). Bring two copies of resume, pen and valid ID.

For further inquiries you may call/text (02)809-2721 or 0917-8816720 and look for Elaine.


START YOUR CAREER WITH US!
APPLY NOW!!!!!!!

Duties and Responsibilities:

Receipt of customer queries or enquiries via phone. Evaluating customer complaints and accurately logging/ assigning them.  Following up of customer issues and ensuring that they are promptly addressed and resolved.  Courteous communication with internal and external customers.  Prepare daily or weekly reports as and when required.  Ensure that he/she is well versed and up to date with company products and services in order to promote them and the company enthusiastically.  Build effective relationships.

Our client is a Bulgarian representative of a multinational company. Due to the rapid expansion of their office in Sofia, we are currently looking for German speaking candidates to join their team of experts.

German  Speaking  Consultant

 

 If you want to:

 

        •     Put your excellent German into action;

·         Practice and develop your English language skills

·         Provide technical and non-technical guidance to customers;

·         Apply your excellent communication skills

·         Deploy your analytical thinking and troubleshooting skills

 

Then we offer you:

 


Excellent starting remuneration package;

Advanced training programs

Opportunity for professional development

Excellent multinational business environment;



 

To apply for the position submit your CV, quoting Ref.No GSC to:  liliya.elitsina@easyconsultbg.com

 

For more detailed information:  +359 888 585 003.

 
Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.

Easy Consult Recruitment and Employment activities are based in Recruitment license № 792 issued on 23.08.2007, valid until 23.08.2012.

Our client, a stable international company, is looking for the suitable candidates for its Shared Service Centre in Brno for the position of Technical Support Specialist.

 

Job description:

- Service and support to Dutch/English speaking customers

- Maintain accurate on-line records of all e-mails, voice messages, and phone calls received
- Assists customers by diagnosing problems and providing resolutions for technical issueswhilst gathering and entering information into a case tracking system

- You will provide entitlement verification and co-ordinate problem resolution processes with other departments and/or supervisors

- Helpful and polite dealing with customers

- Working on shifts:8,5 hours a day

 

Requirements:

- Active knowledge of Dutch and very good knowledge of English (speaking and writing)
- Experience from a call centre, ideally in technical helpdesk roles (direct customer support is highly desired)
- Excellent communication skills
- Strong problem solving & troubleshooting skills with strong focus on customer satisfaction
- Basic background in computer information systems

- Interest in IT and willingness to learn
 

We offer:

- Working in a strong international company

- 5 weeks of vacation

- Meal vouchers

- Relocation package

- Experience with the newest technologies and progressive technical environment and methods

- Experience in an international multicultural environment

 

Start date: upon agreement

Location: Brno, Czech republic

 

If you´re seeking new challenges or few years break from your home country this could be an excellent chance to gain international experience in Brno, Czech republic. If already live in this beautiful city and looking for stable job opportunity please sendyour CV in English to: taskova@optima-recruit.cz

 

You can find more open positions on www.optima-recruit.cz

Our client is a worldwide leader for energy-efficient building materials. Its competence lies within the segments of solar powering, façade technology and windows. Having approximately 5.000 employees in total, they are currently present in over 75 countries. For their subsidiary in Hanoi, Vietnam, they are looking for a

 

Technical customer service (m/f)

 

Responsibilities:

-          Training and instruction of customers for right assembly of window- and door systems

 

-          Technical support and problem solving with machines

 

-          Training customers in handling guidance manual and calculation software

 

-          Support of the machine department

 

 

Qualifications:

-          Technical education and training in metal construction and engineering

 

-          Several years of professional experience with technical customer support, façade construction or window manufacturing

 

-          Professional experience in handling with metal processing machines and tools like CNC-machines, milling-machines and stamping tools

 

-          Native speaker Vietnamese with very good English skills

 

-          Strong service- and customer-orientation

 

-          Ability to work team orientated as well as independently

 

-          Willingness to travel

 

Please send your CV and cover letter to chinchin.champion@viettradecenter.de